Support During the COVID-19 Outbreak

With all the concern surrounding COVID-19, we at South Valley Internet would like to reassure everyone that there will be no change in the service, support, or experience we provide to our customers. Even though people may be working from home more (including us,) we...

Regarding the Dec. 2019 Outage

Now that the dust has settled somewhat, we would like to take the moment to come clean with regard to the outage we experienced last December. We value the trust of our customers above all, and in the interest of transparency, we feel we should lay out the facts...

Turning On Paradise Valley Fiber

Your wait is over! We have started the process of turning on customers one street at a time, starting on the south side. We are calling customers to schedule appointments. Unfortunately, we are not able to give much notice, but don’t worry! We will leave a message if...

What is Net Neutrality… and why is it ending?

  What is Net Neutrality? Net Neutrality has been defined as the principle that ISPs* and governments must treat all data on the Internet the same, and not discriminate or charge differently by user, content, website, platform, application, type of attached...