Technical Support Notices
Helping customers get the most value from our products is what customer service is all about at SVI. In fact, since the very beginning SVI has placed an emphasis on being there for you when you need us. At SVI, customer service is a company-wide responsibility. In addition to our exceptional technical support we also offer our customers tools that help them get the most from their SVI products.
Previous Technical Support Notices
We will be performing maintenance on Tuesday, April 12, 2022 between the hours of 12 am and 5 am. Some customers may experience service...
We will be performing maintenance at our NOC in San Martin on Thursday, March 10th from 12 am to 4 am. There will be some service interruptions.
SVI will be performing maintenance on the DNS servers on 2/24/2022 between the hours of 12 am – 5 am. There will be intermittent service outages...
Quick Way to Fix Minor Internet Connection Issues
Most simple connection issues can be fixed by rebooting your router.
- Unplug router’s power cable from its outlet
- Wait 20 seconds, then plug the power cable back in the outlet
- Give the router a minute or two to turn back on.