Technical Support Notices

Helping customers get the most value from our products is what customer service is all about at SVI. In fact, since the very beginning SVI has placed an emphasis on being there for you when you need us. At SVI, customer service is a company-wide responsibility. In addition to our exceptional technical support we also offer our customers tools that help them get the most from their SVI products. 

Scheduled Maintenance Notice – Tuesday, April 12, 2022

We will be performing maintenance on Tuesday, April 12, 2022 between the hours of 12 am and 5 am. Some customers may experience service interruptions. Thank you for your continued support

Previous Technical Support Notices

Quick Way to Fix Minor Internet Connection Issues

Most simple connection issues can be fixed by rebooting your router.

  1. Unplug router’s power cable from its outlet
  2. Wait 20 seconds, then plug the power cable back in the outlet
  3. Give the router a minute or two to turn back on.

For even better results, check out our ILLUME smart Wi-Fi system!

For Technical Support, Call 1-800-899-4125