Technical Support Notices
Helping customers get the most value from our products is what customer service is all about at SVI. In fact, since the very beginning SVI has placed an emphasis on being there for you when you need us. At SVI, customer service is a company-wide responsibility. In addition to our exceptional technical support we also offer our customers tools that help them get the most from their SVI products.
Previous Technical Support Notices
As of Friday, 12/09/22, South Valley Internet staff will be residing at our new location in Morgan Hill. Should you need personal one-on-one...
South Valley Internet Emergency Maintenance Notice for Tuesday December 6, 2022 between 12:00am and 4:00am PST
We are going to be performing emergency maintenance on our network Tuesday December 6, 2022 between 12:00am and 4:00am PST. No interruption in...
SVI will be performing maintenance on Tuesday November 8, 2022 between 1am and 5am PT. There will be an interruption to all services during this...
Quick Way to Fix Minor Internet Connection Issues
Most simple connection issues can be fixed by rebooting your router.
- Unplug router’s power cable from its outlet
- Wait 20 seconds, then plug the power cable back in the outlet
- Give the router a minute or two to turn back on.