SVI Community Work
Connecting Our Community — Because Everyone Deserves Access
Balanced Access
Balanced Access is a 501(c)(3) nonprofit organization co-founded by Elise Brentnall at the end of the COVID-19 pandemic lockdown. Like so many others, Elise watched the news footage of two little girls doing their homework in the parking lot of a Taco Bell because they had no broadband internet at home. That image stopped her in her tracks.
“I thought — we can help be part of this solution.”
Balanced Access was founded with a clear and independent mission: to eliminate the digital divide in South Santa Clara and San Benito Counties. It operates completely independently from South Valley Internet with its own board of directors, its own leadership, and its own strategic direction.
The Southside Project — Hollister, CA
Gigabit Fiber. Five Years Free. Life Changed.
Before SVI arrived, over 500 residents of the San Benito Farm Labor Camp, Migrant Housing Center, and transitional housing facilities in Hollister had no internet access at all. More than 130 of those residents are children.
That changed when South Valley Internet, in partnership with Balanced Access and the California Public Utilities Commission, built a fiber-to-the-home network serving every household in the project area — delivering gigabit speeds at no cost to residents for five years.
The Southside Project cost $1.8 million. It was funded through a CPUC California Advanced Services Fund grant.
The Aromas–San Juan Fiber Project
120 Miles. 1,100+ Households. One Mission.
Funded by a $29.4 million CPUC grant, the project will bring fiber-to-the-home service and fixed wireless broadband to more than 1,100 currently unserved households across portions of San Benito, Santa Cruz, and Monterey Counties.
When complete, residents will have access to speeds up to 8 Gbps symmetrical. Qualifying low-income households will receive service for just $15 per month for five years.
Our Rotary Roots and Community Service
Industry Leadership
Elise Brentnall’s board service includes:
- CalTel — California competitive local exchange carriers
- California ISP Association (CISPA)
- Fiber Internet Service Providers of America (FISPA) — ran FISPALive conference for three years
- INCOMPAS — current board member; national trade association for competition policy
Get Involved
- Need assistance with internet access? Call 800-899-4125 and ask to speak with Tami or Lisa.
- Want to support the mission? Donations to Balanced Access directly fund digital equity programs.
Top rated Local Broadband Provider
Nicholas AjluniTrustindex verifies that the original source of the review is Google. I just started working with South Valley Internet to connect my new home in San Juan Bautista to fiber. So far the customer service has been phenomenal. For such a small company they exceed expectations and are quick to respond to inquiries. I highly recommend contacting them for high speed services if you are in a rural area served by them. Silvia RodriguezTrustindex verifies that the original source of the review is Google. Customer service was fast and efficient. Joseph KennedyTrustindex verifies that the original source of the review is Google. Am planning a move Northward and needed info on hooking up. Extremely friendly and gave me all the information I was asking about. Thank you Daniel ZaissTrustindex verifies that the original source of the review is Google. South Valley Internet has been a great company for our company. The Internet service they provide is top-notch. We have never had an issue with using them as an Internet provider. We highly recommend anybody to use them as a The Internet service they provide is top-notch. We have never had an issue with using them as a Internet provider. We highly recommend anybody to use them as a provider if they need great awesome Internet. The representatives are always there to help and are very responsive and kind. So call South Valley Internet today!! You won’t be disappointed at all! Ali AslamTrustindex verifies that the original source of the review is Google. Love the service. The customer support is amazing and anything I need is always taking care of. Specifically want to point out Dan who has been helping us from appointments to tech service. Thank you everyone at South Valley Internet! Kevin McManusTrustindex verifies that the original source of the review is Google. A+ Internet service and provider. Anytime I had to call in my questions were answered quickly. Installation went smoothly! Never had any internet issues. Received emails well in advance if they ever had to work in the network. Highly recommend south valley internet. robert markTrustindex verifies that the original source of the review is Google. The only time the internet goes down is when the power goes off. It’s easy to find if the internet is working with a simple phone call, and South valley internet also supplys my land line phone.
How Can We Help?
Please let us know how we can help or if you have any questions about our services. We love to help!