Support: Connectivity Issues

Quick Way to Fix Minor Internet Connection Issues

Most simple connection issues can be fixed by rebooting your router.

  1. Unplug the router’s power cable from its power outlet.
  2. Wait 20 seconds, then plug the power cable back into the outlet.
  3. Give the router a few minutes to turn back on.

For even better results, check out our ILLUME smart Wi-Fi system!